​​​​​​​​Dealing with non-compliance

A group training organisation (GTO) has 14 days from completion of the site audit to rectify any areas of non-compliance with the National Standards for Group Tra​​ining Organisations (PDF, 64KB)​​.

Where an auditor judges a non-compliance to be minor, a system improvement plan (strategy and timeframes) is negotiated with the GTO for preventative action. The strategy and timeframes must be appropriate to the degree of risk. The auditor is responsible for submitting the systems improvement plan to the department for approval.

Any areas of major non-compliance must be rectified before a GTO can be found compliant, and before the release of any funding under the GTO's Queensland Group Training Program (QGTP) performance and funding agreement with the department. The GTO must be informed by the auditor of the need for a full or partial re-audit, or whether a written declaration that corrective action is complete will be adequate.

Should a GTO be unable to achieve compliance against the National Standards, its certificate of recognition as a GTO may be cancelled and, if funded under the QGTP, its performance and funding agreement cancelled.

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Last updated
13 October 2017