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TrainingTelephone 1300 369 935Contact Training
Apprenticeships InfoTelephone 1800 210 210Contact Apprenticeships Info
Queensland Training OmbudsmanTelephone 1800 773 048Contact the Training Ombudsman
Registered Training Organisation User Choice Pre-qualified Supplier 2017–20 policy v1.1 (PDF, 254 KB) or (DOCX, 252 KB) – effective 1 July 2018 User Choice 2017–20 policy v2.2 (PDF, 381 KB) or (DOCX, 305 KB) – effective 2 August 2018
User Choice localities and location loadings list (XLSX, 241 KB) – effective 1 July 2018
The department's Market Quality Unit conducts ongoing contract compliance audits throughout the year. Please refer to the evidence guide below for information on how to assist you with audit compliance.
User Choice - Pre-qualified supplier audit evidence requirements (v6.1, Aug 2018) (PDF, 783 KB) – effective 6 August 2018.
Existing Workers in Apprenticeships and Traineeships Policy (PDF, 330 KB)
Guideline for training assistance for cancelled apprentices and trainees
Trade Skills Assessment and Gap Training
Access historical User Choice and school-based apprenticeships and traineeships (SATs) documents and information.
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