The Department of Education and Training undertakes compliance audits against the departmental funding programs outlined in the
Annual VET Investment Plan, including User Choice, Certificate 3 Guarantee and Higher Level Skills, to determine if the pre-qualified supplier is satisfactorily addressing the requirements of its PQS agreement.
By entering into a PQS agreement, the supplier commits to meet its obligations for compliance including:
- being responsible for establishing and implementing controls to assist in maintaining compliance
- being responsible for the maintenance and preparation of any audit evidence requested by the department
- providing the department and its auditors with access to all information requested for the purpose of conducting an audit and/or confirming compliance.
Ongoing compliance audits are conducted throughout the year. Please refer to the evidence guides below for information on how to assist your organisation in addressing compliance.
For a list of changes from the last version of the evidence guides, please refer to C3G and User Choice evidence guide changes 2016-17 (PDF, 135KB).
Read frequently asked questions to learn more about the evidence guides.
Compliance audit templates
To allow for transparency within the audit process, pre-qualified suppliers are provided with a copy of the audit report template related to the program being audited as well as a copy of the Validation of Opening and Exit Interview document to when a notification of compliance audit is issued.
Compliance audit webinars
Webinar recordings, transcripts and frequently asked questions provide pre-qualified suppliers with more information on PQS compliance, the audit process and what auditors are looking for when conducting audits.
Summary of questions asked during the webinar
|User Choice compliance audit information session -Training and assessment evidence requirements||User Choice compliance audit information session - Training and assessment evidence requirements webinar slides (PDF, 503KB or PPTX, 1.5MB)||User Choice compliance audit information session - Training and assessment evidence requirements webinar transcript (PDF, 236KB or DOCX, 757KB)||User Choice compliance audit information session - Training and assessment evidence requirements frequently asked questions (PDF, 162KB or DOCX, 720KB)|